I was told, by my IT technician, WS 2012 defaults to SMB 3.0. I just had this problem last week after a customer upgraded to Windows Server 2012. I found that if I open the shortcut then go up or down one folder level and then back, it appears. I have a school system where scans do not appear to be in the folder when the folder is opened using a shortcut on the desktop but if IT connects to the server using remote desktop, it is there. ![]() If there is no error message, the file has been sent and the problem is at the server. The last page will have the error listing. When you do a test scan and get an error, print the network settings from User Tools - System Settings - Interface. Use the connection test from the address book entry.This allows you to browse the network from the folder tab of the address book entry. I have found it best for the login name used to have administrator rights. Login name and password is best set in File Transfer, saves having to set it for every user.If not a domain, Workgroup name must be correct. In network settings, the domain name, if using a domain, is set correctly.After that, you can add users to the address book with WIM.įrom User Tools - System Settings check the following: ![]() That done, yes you do need to work from the screen on the MFP for the first time you set up SMB scanning. I have never had to change the port to get scan to SMB to work so change it back. Thank you all for your time and consideration. As I am using Windows Server 2012, Ricoh suggested I telnet and change the SMB port to 445 as opposed to current 139.Īfter doing this, I tested a scan and got User Authentication error.ĭid anyone have success with this Ricoh copier using Windows Server 2012? In addition, I thought I can manage everything from the GUI of the copier online, however, is there anything I need to do on the screen of the copier? Such as going into settings? Entering the domain user account/password, etc? When I try to scan, it goes through but doesnt show up anywhere on the server. I've also entered it in the Folder Authetnication. I've created a domain user account and added the proper permissions on the network folder. ![]() I went into Device Management > Address Book > changed option to "Detail Input" (As opposed to Easy Input) > Input all the information and saved it. I've tried serveral different methods and troubleshooting, but I am not able to get it to work. To use JAWS 7.0 under Web Image Monitor, you must be running Windows OS and Microsoft Internet Explorer 5.5 SP2, or a later version.I have a Ricoh MP C5503 machine and trying to set up "Scan to Network Folder" using SMB protocol. When using a host name under Windows Server 2003/2003 R2/2008, or Windows Vista with IPv6 protocol, perform host name resolution using an external DNS server. When you are using Firefox, fonts and colors may be different, or tables may be out of shape. We recommend Internet Explorer 6.0 or later. Internet Explorer must be installed on your computer. When using the SSL encryption protocol, enter " IP address or host name)/". For details, consult your network administrator. SSL setting must be enabled on this machine. If the HTTP port is disabled, connection to the machine using the machine's URL cannot be established. Alternatively, set a static IP address to the DHCP server. Enable DDNS setting on the machine, and then connect using the machine's host name. When using the machine under DHCP, the IP address may be automatically changed by the DHCP server settings. You cannot access to the machine from outside the firewall. ![]() We recommend using Web Image Monitor in the same network. To perform an update, click in the display area. Machine information is not automatically updated. If you click your browser's back button but the previous page does not appear, click the browser's refresh button and try again. Contact your administrator for information about the settings. If you are using a proxy server, change the Web browser settings. Safari cannot be used on Mac OS X 10.4.1.ĭisplay and operation problems can occur if you do not enable JavaScript and cookies, or if you are using a non-recommended Web Browser.
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